Wednesday, 26 July 2017

Bloody BT Part II

I spent about 45 minutes on the phone to BT yesterday between a couple of calls and the second person I spoke to repeating the tests that the first one had done. Most of that time was taken up with them repeatedly implying it MUST be our equipment not theirs / or a screw up on their side (and repeatedly stressing that if it was down to our stuff the engineers visit would cost us £129.99.)
It started working during the night. Unless M became a sleep walking telephone engineer and somehow achieved feats he's not capable of awake, that wasn't due to anything WE did... I keep picturing someone working nights at the exchange realizing that a switch had been switched off that shouldn't have been and taking 0.25 seconds to flip it back on....

2 comments:

  1. wi fi is great when it works and absolute hell when it does not. lets hope the problem is now fixed and working well.

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